Configure Computer Systems

Our computer systems are configured to the specifications requested by a client’s counselor, or according to the specifications suggested in our assessment.  This can include:

• Standard computer systems for clients without special needsSystems designed for blind usersSystems designed for individuals with learning disabilitiesSystems designed for low vision users
• Laptop systems for those needing portability

Within each of the above groups, special considerations are made for necessary accommodations that an individual client may require. Computers are integrated, configured and registered by ATR.  These systems are delivered with operating systems, software, peripherals, and updates pre-loaded, tested and operational. 

Desktop computer systems come standard with a one-year limited depot warranty, three years on the motherboard, processor and power supply, and one year on all other components.  Laptop computers are currently being quoted with three-year on-site warranties. In addition to manufacturer warranties, ATR also provides initial telephone support for computer systems purchased from us.  ATR keeps track of all necessary serial numbers and documentation required by the manufacturers of these products.  Note that warranties are subject to change per availability from manufacturers and per the request of the client’s counselor.  Troubleshooting and repair become the responsibility of the software or hardware company for the period of time specified in the warranty. 

ATR can be contracted to perform on-site software reintegration and/or hardware repair.  Note that circumstances may require that a client’s computer be returned to its manufacturer for repair.

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